| By Han Tran |

From Western Wellsprings to Global Growth, E-Commerce is Revolutionizing Business in Asia

The advent of e-commerce has revolutionized the way people shop and conduct business transactions. As the internet continues to evolve, e-commerce platforms have become increasingly popular due to their convenience. With the launch of the first e-commerce marketplace, Boston Computer Exchange, in 1982, the industry experienced significant growth, most notably starting in 1995 when Amazon and eBay became early pioneers in the e-commerce space. By 1997, these companies reached a milestone of one million transactions. From this early foundation, e-commerce rapidly surged as user-friendly features, online wallets, flexible payment methods, fast delivery, advanced logistics, and a variety of other factors fundamentally advanced the industry, first in Western countries, and now in Asia where online business is booming.

Fits, Starts, and an Unanticipated Pandemic Boost in Southeast Asia

While e-commerce took root early on in the West, widespread usage in Southeast Asia didn’t start surging until 2015 when the Alibaba group first adapted and launched it in China. With the rapid rise of the internet and the younger generation, the e-commerce trend was immediately embraced — and even accelerated by the pandemic in 2020. This industry evolution helped lead to the widespread use of a range of digital payment methods, namely digital wallets and pay-later options, alongside various overseas carriers and logistics companies to satisfy increasingly large demands.

China: Billion-Person Market Drives Market Lead in Asia

China, as the pioneer in e-commerce development, is the largest e-commerce market in the world. Estimates forecast the Chinese e-commerce market to be valued at more than $3.5 trillion in 2024. Alibaba’s Taobao and Tmall online shopping platforms accounted for 50.8% of the market share, followed by payment apps such as Alipay or WeChat Pay as digital wallets for both online and in-person transactions. China’s push for digital wallet adoption through Alipay and WeChat Pay makes online shopping faster and smoother, leading to increased purchases and business revenue.

Indonesia: A Crucial Player in The Southeast Asia E-Commerce Market

Indonesia plays a key role in the Southeast Asia e-market, accounting for more than 45% of the region’s revenue. The largest e-commerce platform in Indonesia is Shopee, holding 36% of the marketplace. Tokopedia, Lazada, and TikTok Shop are also extensively used. The extensive use of social media-based e-commerce platforms in Indonesia has resulted in people taking advantage of these domains to exploit the social media online market, leading to predatory pricing on the platforms.

Consequently, starting in 2023 Indonesia’s Ministry of Trade (MOT) banned social media e-commerce transactions to protect traditional merchants from predatory pricing. Moreover, the MOT also requires a separate license for e-commerce to ensure fair pricing and product values. 

E-Commerce Surges Across Southeast Asia

In addition to China and Indonesia, other countries in the region have experienced significant economic surges. During 2023, Vietnam was the fastest-growing e-commerce market in Southeast Asia. The country generated a gross merchandise value of more than $13 billion, marking a 52.9% increase within 1 year. Among these totals, Shopee, Tiki, and Lazada remain the top three platforms, accounting for 70% of the market. Vietnam’s internet market is forecast to surpass $40 billion in 2025. 

Singapore’s well-developed international logistics system plays a significant role in boosting its economy, making it particularly conducive to e-commerce. The US Department of Commerce projects e-commerce revenue in Singapore to climb to $11 billion in 2025. As a strategic hub connecting multiple logistics and infrastructure firms, Singapore attracts prominent overseas shipping companies such as FedEx and DHL. Its robust integration into logistic chains positions Singapore as a leading influencer in Southeast Asia’s e-commerce industry.

Thailand is also a major player in the e-commerce industry, with a strong foundation of online retailers well-established prior to the 2020 pandemic. Driven by swift adoption among the younger generation, Thailand’s internet gross value is expected to reach $32 billion by 2025.

A Promising Future for Regional E-Commerce Growth

E-commerce may not have originated in Southeast Asia, but it’s thriving and expected to surge ahead in 2025. Although China takes the global lead, countries like Indonesia, Vietnam, Singapore, and Thailand are making waves with their rapid online shopping platform developments, impressive internet penetration, and swiftly expanding logistic chains – thanks largely to the tech-savvy younger generation. The future of e-commerce in Southeast Asia looks promising and will continue to increasingly influence business in the region and around the world.